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Shipping Policy:
Yes, we can ship outside the
Continental US. Click here for additional info.
Most items will be shipped within
4 days, unless otherwise stated within the item listing on this website.
Special orders and quantities of six or more of the same color of halters or reins could take up to
three weeks for shipment. This will depend on what supplies we have in stock. Please call or
email to check availability.
If you have provided an email address, you will be sent an email message to confirm your order and a second message with tracking information when your order has been shipped.
Orders
are shipped using USPS Ground, UPS, or DHL Ground. We
usually use USPS Parcel Post.
If you have had trouble with any of these carriers delivering to your address please let us know so we don't use them for your order.
If you would like your order delivered faster, please email us for a quote. We will need to know what you're ordering so we can calculate the
weight. The additional
charge will be determined by the carriers shipping rates, we
don't have a set fee.
Shipping Charges for shipments
within the Continental United States:
If your order totals
Up to $50.00
..............................add $7.25
$50.01— $75.00..........................add $8.50
$75.01— $100.00......................add $9.75
$100.01— $150.00....................add $11.00
$150.01— and up......................add $12.25
If you would like to save on shipping and are in the Treasure Valley area (Boise, ID),
you can pick up your order. Just
email us with what you're looking for so we can make
sure it's ready to pick up. We don't have a
brick and mortar store, we work from home.
Return Policy : We will accept returns on all items if the items are still in new, unused condition within 30 days of order.
If you are not satisfied with your purchase, please call or email 4ponies@cableone.net within 3 days of receipt.
We will reimburse you for the return shipping and your original
payment. -
We will refund the purchase price and all shipping charges,
minus the PayPal fee, for the items returned within 24 hours after we receive the item.
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If you are returning only part of your order, we will refund the purchase price and the shipping charges associated with the returned item.
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If you paid for
your order by check, then a check will be mailed to you within
24 hours after we receive the return.
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Please include
with the return, or on the return label, proof of the return
shipping you paid.
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